Gartner - Market Guide for Unified Communications Monitoring

Gartner - Market Guide for Unified Communications Monitoring

To ensure availability, good voice and video quality, a strong UC monitoring strategy is critical to the success of UC platforms and services. I&O leaders must know the strengths and cautions of vendor tools used in postdeployment UCM to meet requirements while avoiding cost and complexity.

Gartner, Inc., Market Guide for Unified Communications Monitoring, Vivek Bhalla, 21 October 2016.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.