Global 500 Financial Services Company

Challenges

  • Principal reasons for purchasing Corvil:

    • To reduce MTTR and troubleshoot IT, application or network problems
    • For network performance monitoring
    • To independently verify performance measurements
    • To increase competitive advantage
    • For Capacity Planning or Network Optimization

Use Case

  • Purchased Corvil over alternative solutions for the following reasons:

    • Microburst Visibility and Granularity of Visibility
    • True real-time visibility
    • Real business value delivered at POC
    • Analytics capabilities
    • Ability to collect data from several different sources
    • Consolidation of tools – one product where other vendors need multiple
    • Unified view of network and application monitoring in the one tool
  • Uses Corvil for the following network performing monitoring functions:

    • Packet Capture Analysis
    • Network analysis (Latency, loss, jitter, tcp analysis, BGP routing, etc)
    • Application visibility (decoders for HTTP, Oracle, CIFS, VoIP, Video, NetApp)
    • Troubleshooting and Problem Identification
    • Publishing and sharing external BI or Database systems
  • Uses Corvil for the following:

    • Network Monitoring
    • Application Monitoring
    • Data Center Monitoring
    • WAN Monitoring
    • VoIP Monitoring
    • Troubleshooting
    • SLA Verification

Results

  • Mean Time to Resolution is 70-90% faster since implementing Corvil.
  • Realized the following benefits with Corvil:

    • Achieved deeper insights into complex IT problems
    • Reduced MTTR
    • Consolidated monitoring tools
    • Gained the ability to hold third-party service providers to account
    • Achieved a single source of data for network and applications, reducing finger pointing between teams
    • Saved resources (time, money, people)