Large Enterprise Computer Services Company

Challenges

  • Principal reasons for purchasing Corvil:

    • To reduce MTTR and troubleshoot IT, application or network problems
    • For network performance monitoring
    • For third-party SLA verification and monitoring

Use Case

  • Considered the following alternative solutions before selecting Corvil:

    • Netscout
    • Internally built solution
  • Purchased Corvil over alternative solutions for the following reasons:

    • Reputation and Customer Validation
    • Microburst Visibility and Granularity of Visibility
    • True real-time visibility
    • Analytics capabilities
    • Consolidation of tools – one product where other vendors need multiple
  • Uses Corvil for the following network performing monitoring functions:

    • Packet Capture Analysis
    • Bandwidth Measurement
    • Trading Environment
  • Uses Corvil for the following:

    • Network Monitoring
    • Application Monitoring
    • Troubleshooting
    • Real User Monitoring (RUM)

Results

  • Realized the following benefits with Corvil:
    • Achieved deeper insights into complex IT problems
    • Achieved a single source of data for network and applications, reducing finger pointing between teams
    • Saved resources (time, money, people)