IT Operations AnalyticsNetwork Operations

Real-time Visibility into Network and Application Performance in One Platform

Network Operations

The business data in the network, extracted, decoded and analyzed, is the richest source of real-time insight into customer experience. It provides full detailed visibility into how applications are performing and being delivered over the enterprise infrastructure.

Network-based transactions, and the application and business data they contain, provide a detailed and definitive data source on the delivered service experience.

 

Outcomes

  • Understand network performance in the context of the business services and applications it delivers.
  • Understand how underlying services like DNS, Active Directory, Database and Storage are impacting performance.
  • Trace individual customer transactions to diagnose complaints.
  • Rapidly isolate ‘sick but not dead’ failover-blocking components.
  • Improve optimization, budgeting and charge-back, by tracing network usage to business lines and applications.
  • Superior VoIP service quality, by reporting the real user experience of every call in real-time.

“Corvil helped us achieve very good visibility of network and application performance. It allowed us to speed up the detection of network/application issues and resolution of their root cause.”

Anna Zapala, IT Network Engineer, Nomura Holdings, Inc.

Problem Overview

When customer experience problems occur, it’s easy to blame the network. The application teams have their tools that appear to show everything working within the narrow confines of their software. And network management products either lack the granularity or are too time-consuming to provide the immediate and accurate transaction visibility needed to rapidly isolate the cause.

The network is complex and distributed. It’s a shared resource, serving multiple disparate applications and business services. Without the right type of data at hand, the network team is unable to determine root causes, or whether the network is really at fault. This results in finger-pointing, and many hours spent on frustrating and often fruitless troubleshooting activities.

Solution Overview

To really understand what is happening and where the problems lie, two changes are required. Firstly, you need a detailed forensic data source that is always on and easy to use. A source that understands and analyses every packet, message and transaction that traverses the network. Secondly, you need a shift in perspective, away from a siloed view of the network, towards an integrated understanding of how your services and applications are being delivered over the network.

Corvil Streaming Machine-Time Analytics solution provides a unique and holistic approach to network performance that provides instant and deep insight into the availability and performance of modern distributed applications. With Corvil you will see the complex interaction of application software and infrastructure like load balancers, web servers, storage and database, together with the network that underpins it.

Corvil plugs into the network and decodes both network and application transaction data, providing an independent and authoritative record of network activity. In fact, Corvil produces an integrated view of everything happening on the network: every DHCP request, DNS lookup, SIP invite, every user transaction, every database query; all correlated with network packet statistics.

Business data can also be decoded, such as service, product & price data, allowing network teams to prioritize their operations around business impact, while presenting granular business intelligence and analytics.

Multi-Tier Monitoring Demo

 

“Redefine the network administration function in terms of stewardship of the wire data source.”

Corvil Provides Enterprise-wide Customer Centric Operational Analytics

Business Application

Monitor application transactions with business intelligence.

Middleware

Monitor middleware transactions including ultra low latency buses.

Database

In depth instrumentation without adding load.

Network Services

Non-intrusive monitoring of DNS, LDAP, DHCP and more.

Network Performance

Monitor the impact on services via loss, latency and resends and more.

Core Business

Monitor high volume back office application transactions.

General IT

Managed back office IT, such as Critrix virtualized services.

VoIP

VoIP signalling, quality scores, user traces, sequence diagrams.

Cloud Migration

Assure service quality during cloud migration of services.

WAN

Monitor latency, loss and retransmissions and more.

Security

Detailed threat detection & forensics of all activity within the firewall.

Packet Capture

Capture and store raw packets for detailed forensics.